Job Description

This is a remote position.

Job Title:

Cruise Vacation Planner – Remote

About Why Knot Travel:

At Why Knot Travel, we specialize in crafting unforgettable vacation experiences—especially on the open sea. From romantic Caribbean sailings to family adventures and group cruises, our team helps clients find the perfect itinerary, cruise line, and onboard experience tailored to their travel dreams. We pride ourselves on delivering high-touch service with industry expertise and attention to detail.

Position Overview:

We are seeking a friendly, organized, and knowledgeable Cruise Vacation Planner to join our remote team. This role involves consulting with clients, recommending cruise options, managing bookings, and supporting travelers throughout their journey. Whether you're an experienced cruise enthusiast or eager to learn the ropes, this is an exciting opportunity to help others explore the world by sea.

Key Responsibilities:

• Consult with clients to understand their cruise preferences, destinations, and travel goals
  

• Recommend cruise lines, ships, itineraries, and stateroom categories based on client needs
  

• Book and manage cruise reservations, including excursions, dining, and onboard services
  

• Provide pre- and post-booking support, including payment schedules, documentation, and FAQs
  

• Monitor cruise line promotions and offers to match clients with the best value
  

• Collaborate with suppliers and customer support teams to resolve issues and confirm details
  

• Maintain accurate records of client information, bookings, and communications
  

Qualifications:

• Previous experience in travel planning, customer service, or cruise booking is a plus
  

• Strong communication and interpersonal skills
  

• Detail-oriented, organized, and capable of managing multiple client needs at once
  

• Comfortable working remotely using digital tools and booking platforms
  

• Passion for cruising and helping others plan memorable experiences
  

• Must be 18 years or older with access to a computer and reliable internet connection
  

What We Offer:

• Fully remote and flexible work environment
  

• Cruise industry training and development
  

• Access to preferred cruise suppliers and booking tools
  

• Supportive and collaborative team culture
  

• Performance-based incentives and travel perks
  

• Opportunities for growth within the company
  

Work Environment:

This is a fully remote position with flexible hours. Ideal for individuals who are client-focused, self-motivated, and excited about the cruise industry.

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