Job Description

Current Employees:

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The University of Miami Health System Department of UMHC-SCCC Survivorship has an exciting opportunity for a Senior Clinic Assistant to work UM Hospital & Clinics (UMHC) in Miami. The incumbent works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections.

CORE JOB FUNCTIONS                                                                                                     

• Explains HIPPA to patients and obtains signatures.
• Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports.
• Tracks pending records to ensure delivery prior to clinic visits. Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.
• Travels within the facility and campus to retrieve records, films, or CDs. May collect and prepare specimens.
• Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.
• Assembles, completes, and processes patients’ charts. Assists with ordering, receiving, distributing, sorting, and storing supplies.
• Reports suspicious or unusual incidents to appropriate supervisory personnel.
• Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Able to communicate with multiple departments for patient care coordination (genetics, radiology, etc.)
• Assists with scheduling/rescheduling/cancelling of patients for the high-risk patients.
• Able to communicate with department staff and providers regarding patient clinical concerns, appointments, and escalation of appointments.
• Cross-cover other areas as needed.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                    

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Prior experience with patient care/healthcare setting (preferred)

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.

Knowledge, Skills and Attitudes:

• Exhibits good communication skills (writing and speaking)
• Encompasses the University DIRECT values and Service Standards.
• Able to navigate and utilize multiple electronic applications

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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