Job Description

General Clerk III

Work Location
Fort Eisenhower Command Support Center
271 Heritage Park Lane, Building 35200
Fort Eisenhower, GA 30905

• Citizenship: U.S. Citizenship Required.
• Clearance Requirements: Tier 1 Background Investigation National Agency Check with Law
• and Credit Check and fingerprints. (Standard Form 85).
• Estimated Compensation: $17.75 to 22.68 per year (Negotiable based on experience)
• Type of Employment: 40 hours per week.
• Performance Period: 28 September 2025 27 September 2030
• Employee Paid Group Benefits Offered: Health/Dental/Vision.
• Paid Time Off per Year: Up to 80 hours per year, occurring on day one.
• Sick Leave per Year: Up to 56 hours per year, occurring on day one.
• Paid Federal Holidays: Eleven (11) Paid Federal Holidays.
• Relationship: Employee of our company.

Working Hours:

The General Clerk III shall perform services during the following hours: Monday through Friday, 7:30 a.m. to 4:30 p.m. The General Clerk III is limited to working no more than 40 hours per week.

Qualifications:

• Must be proficient in applying and troubleshooting Microsoft Office Suite applications, including Microsoft Windows, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Basic understanding of military protocol and the ability to work effectively with diverse groups.
• Be able to speak, write, and understand the English language fluently.
• Possess basic communication skills suitable for a professional environment.
• Dress in appropriate business attire while performing the contract.

Duties/Responsibilities:

• Duties will include, but are not limited to, administration, clerical tasks, typing, filing, phone answering, and computer assistance.
• Provide administrative support in delivering services to promote children and family
• functioning to Service Members and their families.
• Establishes and maintains files according to the Army Record Information Management System (ARIMS), containing collected data, computer-generated results by unit, copies of all risk reduction-related actions, and the Client Tracking System.
• Handle routine telephone calls, provide general information such as office location, class times, and office hours, and take and send messages as needed.
• Assists the Army Community Service (ACS), Family Advocacy Program (FAP) with preparing briefing material and scheduling command briefings.
• Issues films and other training materials from the ACS/FAP resource library to clients.
• Updates the list of installation commanders every quarter.
• Design, coordinate, and collect specified risk factor data from participating agencies by the 10th working day of each new month.
• Creates and inputs data into the database for tracking FAP training and command briefings.
• Collects and analyzes staff data collected in ACS/FAP needs assessment every month.
• Prepare graphics to support the collected data.
• Researched training materials and promotion items to order and prepare purchase requests for ordering to support FAP.
• Schedule briefings and meetings. Prepare agendas, records, and minutes.
• Screen and conduct intake for clients requesting assistance with the Family Advocacy program.
• Provide and aid in the coordination and administration of ACS FAP.
• Assist in maintaining a comprehensive resource directory of military and civilian education and related support services within a forty-mile radius of the installation.
• Assist in collecting, analyzing, and maintaining data from ACS management systems for planning and reporting purposes in accordance with governing program guidance.
• Coordinate with Marketing to create flyers for special events, seminars, training sessions, and informational brochures.
• Assists in providing information on the Family Advocacy services and resources, class instruction briefings, and the registration process.
• Schedule appointments for eligible Service and Family members and provide information on the necessary documents before clients' appointments.
• Complete intake and assessments of initial service requests, documenting information on the intake sheet. The Contractor will input client intake information into the ACS Client Tracking System (CTS).

COMPENSATION AND BENEFITS:

• Competitive Compensation package
• Comprehensive benefits including medical, dental and vision options.
• Outstanding career growth potential.

ABOUT US:

Fidelity Partners is a Inc. 5000, USA company that provides medical, technical, logistical, and administrative services to the federal government and commercial Clients across the country. Fidelity offers competitive salaries and benefits packages.

Qualified applicants are encouraged to learn more about us at or call us at (210) 822-4005 or Join our Team

Fidelity Partners provides equal employment without regard to race, color, religion, sex, national origin, age, disability, or in accordance with applicable federal state, and local laws (EoE).

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