Our Vision
Building the World’s Leaders of Tomorrow.
Our Mission
Creating the Education system for the 22nd Century.
What this role is responsible for:
This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.
What success looks like
Sales
Achieving agreed upon monthly sales targets and outcomes
Identifying and interacting with new leads/customers
Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.
Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
Establishing, developing and maintaining positive and professional customer interactions and relationships
Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process
Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
Expediting the resolution of customer problems and complaints to maximize satisfaction
Continuously improving sales techniques and enhancing industry knowledge
Business Development & Lead Generation (when required)
Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
Sourcing potential organizations and markets for lead generation/partnerships
Attending industry events where relevant and provide feedback and information on market trends
Sales Administration
Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system
Participating weekly sales team meetings and reports in an accurate and concise manner
Helping in training of new sales personnel wherever relevant
Maintaining effective communication with the Accounts team to ensure timely payment of accounts
Educating the global sales and marketing team on local market nuances in the education space
Providing feedback and suggestions on how to improve sales processes
Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Experience that would be useful in this role:
Why work for Crimson?
If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
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