Customer Service Representative - Remote | WFH Job at Get It - Marketing, Baltimore County, MD

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  • Get It - Marketing
  • Baltimore County, MD

Job Description

Customer Service Representative - Immediate Start!

Location: Hunt Valley (On-site training, then remote)
Job Type: Full-Time (Monday - Friday, with potential for overtime)

Are you a customer service professional looking for an exciting opportunity? We're seeking Customer Service Representatives to join our team! In this role, you'll assist customers by providing helpful product and service information, resolving technical issues, and ensuring a positive customer experience.

This essential position begins on-site in Hunt Valley for training and will transition to a remote role upon completion.

What You'll Do:

Answer and process inbound customer calls.
Assist with inquiries and provide detailed information about products and services.
Troubleshoot and resolve customer concerns in a timely and professional manner.
Document customer interactions and update records accurately.
Stay informed on evolving products and services to better assist customers.

What We're Looking For:

Experience in customer service, call centers, sales, or related fields.
Strong ability to build rapport and maintain positive customer relationships.
Excellent communication skills - both written and verbal.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
A professional and positive attitude with a problem-solving mindset.

Why Join Us?

Competitive pay and potential for overtime.
Opportunity to work remotely after training.
Supportive team environment with growth opportunities.

If you're ready to bring your customer service skills to a dynamic team, we'd love to hear from you! Apply today and start your journey with us.
Employment Type: Full-Time
Salary: $ 15.00 16.00 Per Hour

Job Tags

Hourly pay, Full time, Immediate start, Monday to Friday,

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