Job Description
Position: Carrier Sales Representative
About us:
DRT Transportation is a leading Third-Party Logistics (3PL) and Intermodal Marketing Company (IMC) serving clients across North America. Here at DRT, the mission is to be an industry leader in providing creative transportation solutions with exceptional customer service driven by empowered employees. Our team is dedicated to delivering safe and timely shipments while providing excellent customer service, showing that people have more power than logistics . With offices in multiple locations, we foster a supportive work environment and embrace a healthy work-life balance.
Job Summary:
As a Carrier Sales Representative, you are responsible for the strategic matching of available carrier equipment to every available customer load. You must adhere to carrier qualification requirements, customer requirements, and related DOT and industry regulations. You will also negotiate rates with carriers to obtain the best possible rate in the marketplace for each load moved.
Carrier Sales Representatives must also procure, develop, and maintain quality working relationships and loyalty with reliable carriers to successfully move the customer’s freight at an advanced-level service expectation. You must uphold consistent communication with carriers and internal DRT teams concerning modifications in pick-up and delivery schedules. You must proactively address and resolve issues such as time constraints, route and weather delays, unexpected accessorial charges, and instances of delayed or damaged shipments to ensure the flawless movement of the customer's freight.
At DRT, we uphold our commitment to professionalism, teamwork, and customer satisfaction through a comprehensive approach. We foster a culture that values and encourages professionalism in all interactions, both within our team and with our customers. Our emphasis on teamwork involves collaborative efforts, effective communication, and shared goals to achieve success collectively.
Let’s look at what you will be doing:
· Strategically match carrier equipment to every available customer load, adhering to carrier qualification requirements, customer requirements, and related DOT and industry regulations, as well as ensure they meet compliance requirements
· Maintain reliable communications with carriers and internal DRT teams regarding the movement of freight by coordinating capacity and ensuring timely pick-up and delivery
· Manage shipment capacity by negotiating rates with carriers to obtain the best possible rate in the marketplace for each load
· Foster new relationships with carriers to further develop your carrier base with a goal of repetitive contracted business; collect and document available equipment from carriers as well as their preferred lanes and services they offer.
· Maintain and nurture existing carrier relationships through effective communication by understanding their needs and exploring further growth opportunities
What you need to be successful:
· Ability to stay up to date and knowledgeable with market insights and seasonal fluctuations that could have various impacts on the business.
· Exemplify world-class customer service skills, embodying the belief that at DRT, people have more power than logistics.
· Excellent communication and grammar skills while multi-tasking and paying strong attention to our customers, with the ability to thrive under pressure and work with a sense of urgency.
· Collaborate effectively in a dynamic team environment, while also delivering independent results.
· High School diploma mandatory; College degree preferred, with at least one year of brokerage experience required
· Demonstrate a proactive and positive "can-do" attitude that fuels success and fosters a winning culture.
What we offer:
· Generous PTO allowance, promoting a healthy work/life balance
· 3 Floating Work from home days per quarter after first 90 days
· Comprehensive benefits package including a 401K with a company match
· Competitive compensation package
· Comprehensive paid training program designed to equip you with the skills and knowledge needed to excel in your role from day one.
Salary:
Salary will be dependent on experience.
Here is where you will report: 444 Clinchfield St. Kingsport, TN 37664
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