Scope: Assists the Banquet Manager in overseeing banquet staff and coordinating banquet functions to ensure complete guest satisfaction. Primary Responsibilities: Assists in training banquet staff in proper set-up, serving, and clean-up procedures. Conducts pre-shift meetings with banquet staff to review specific needs of each group, including service procedures, set-up, menus, order of service, and special requests. May assist in scheduling and assigning duties to banquet staff. Ensures all setup and closing duties are completed as assigned; performs setup and closing duties as needed. Coordinates the timing of each course to match the dining pace; assists in plating meals; performs all banquet server duties as needed. Responds promptly to guest requests in a friendly manner and follows up to ensure satisfaction. Maintains a professional appearance and demeanor at all times. Adheres to company policies and procedures. #J-18808-Ljbffr Hirebridge
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